After click "Visit Help Center" it redirect to subscription page | Community
Skip to main content

After click "Visit Help Center" it redirect to subscription page

  • March 13, 2021
  • 2 replies
  • 0 views

Our Customer URL https://hydropoint.zendesk.com/

and after I click to "Visit Help Center" , it redirected to https://hydropoint.zendesk.com/admin/billing/subscription

The plan is "Team" , please advise how to fix it

2 replies

Holly20
  • March 28, 2021

Hi Den!

Are you still seeing this issue? It looks like you may have been working with a setup guide leftover from when your account was in a trial state. I took a look and see that your Help Center is active now.

If you're still seeing this, please let us know, and we can investigate further. Thanks!


Hi Holly , Now it's good , Thank you !