Zendesk Ticket Preview Product Request | Community
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Idea Submitted

Zendesk Ticket Preview Product Request

Related products:Ticketing system (Support)
  • March 9, 2026
  • 1 reply
  • 0 views

Hello, I’d like to submit a product request. Currently, when viewing a ticket via Actions > Ticket Preview > Side Panel, the side panel cannot be resized. Having the ability to resize the side panel would greatly improve usability and visibility when reviewing ticket details.

 

 

 

 

 

1 reply

Dan30
  • March 9, 2026
Hi Greg,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!