Currently, team members whose role includes permissions to add, edit, and delete triggers, are able to view autoreply triggers but only see a blank dialog when clicking the “Configure” button under “Configure labels and test autoreply”. i.e. these team members can publish a trigger to send autoreplies but cannot configure the article labels that the autoreply should search.
When I previously escalated this (as a suspected bug) in a support request, I was informed that this behavior is intended because that dialog is part of the AI agent configuration, which is restricted to admins only, but that feels like an oversight considering that the entire rest of the autoreply configuration can be made available to other roles. Please solve this.
