Feature request - Add Inline Code as an option in the new knowledge editor | Community
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Idea Submitted

Feature request - Add Inline Code as an option in the new knowledge editor

Related products:Knowledge
  • March 17, 2026
  • 1 reply
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Jesse12

I reported this issue to support who advised to raise this as a feature request.

 

The new knowledge editor used to have the option of "CODE" within the "T" formatting selector. Having this within the editor provides a useful tool to our writers who may not remember to use shortcut keys or edit the source code to format text as inline code.

 

We recently noticed this option has been removed.

 

As shown in this article https://support.zendesk.com/hc/en-us/articles/7595840358042-Transitioning-to-the-new-article-editor, under the "Enhanced article editing tools" section which shows the T option as having formatting tools.

 

Please include the incline code option in the "T" format option of the new editor.

1 reply

Emily31
  • March 18, 2026
Hi Jesse! Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!