Feature Request - Add Exclude Option to Verification Process | Community
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Idea Submitted

Feature Request - Add Exclude Option to Verification Process

Related products:Knowledge
  • April 30, 2022
  • 4 replies
  • 0 views

Currently, bc the verification rules rely on inclusion, rather than exclusion, there's not a way to exclude an article, I have to use a filter to include all other articles. My use case is that we have  thousands of articles and I need to exclude one specific type. With the current setup, I will need to go through all other articles to find what's unique about them to include in the filter, all in an effort to exclude these couple hundred. It would be very useful to have an exclude option where in this case, I'd exclude the one attribute I know this specific type of article has which is much quicker than finding what to include.

4 replies

Sydney12
  • May 4, 2022

+1 Definitely have run into this issue


Lorrie11
  • June 11, 2024

  • March 2, 2026

Exclude option for verification process seems like a basic functionality; being able to ONLY filter inclusively is a problem affecting our knowledgebase functionality.


Dan30
  • March 2, 2026
Hi Jennifer,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!