Ability to merge organizations

+1!!

+1

Right now we have closed tickets in two orgs which are for the same company.

This feature would allow us to give our subscribers a more unified view of their data.

Yes. this feature is needed urgently.

+1

+1

I'm surprised to see this is a 3 year old request and more surprised on the number of people who are asking for it and it's still waiting to be done.

Come on Zendesk pull your figure out and get this done.

On the work around at the top unfortunately does not work, I've moved all the users but the logged tickets have not moved.

+1 This functionality is required to maintain basic data cleanliness. I am surprised not to see it in the product. 

Yes please +1

+1 In our business our customers constantly reorganize and therefore this is needed

+100

This is an enterprise must have functionality. You cannot evaluate the effectiveness, performance, needs, etc. if issues are split over potentially multiple organizations especially if your source is outside of Zendesk like an CRM system like Salesforce or others where organizations change and merge continuously.

+1

Without this feature, updating individual accounts is becoming a very tedious task.

Any news Zendesk ? This is kind of a critical feature.

We are waiting for a long time for this feature to come out and help us clean the organizations mess.

This is particularly important when Zendesk Salesforce integration is on and is creating plenty of duplicated organizations in Zendesk.

Generating tickets reports on organizations is useless because of that.

Please raise the priority on this request.

Thank you.

+1

+1  This feature is definitely needed.  Please raise the priority on this!!

+100

Just discovered this nice 'feature' - ie the tickets from one user can be spread over mulitple organizations if the tickets were closed before the organizations changed.

Makes reporting useless.

Following up to see if this will be an action item! Definitely need this in our line of business a lot of companies are merging and we would like to merge them in our Zendesk.     Thank you 

We need this too.  The industry we support is incestuous - parent companies buy children companies constantly and then re-sell them again to other parent companies.  We treat children as Users in ZenDesk and the Organization are the Parents.  The Users (children) are our customers regardless of the Organizations (parents), so we need the users and tickets to merge into other organizations more seamlessly.

+1

+1

The functionality should be the exact same as is done with tickets. Merge this into that...

+1

This would be a super helpful feature. I hope you can add it soon. 

With To date 48 Comments saying "YES  WE NEED THIS" does Zendesk read these.  What’s the point of giving feedback when they don’t look at it???

Mike, I am one of those who really want this feature and I can assure you that the Product Managers are aware of this request. I know people find it hard to believe but they really do read all the threads and I am sure that one day we will see this. The more people who vote the quicker it will happen so lets keep those votes coming.