App crashes

Hi Banki, I've moved this post to the Zendesk SDKs topic. The SDK team there will be happy to assist you further.

Thanks and have a great day,

Will 

Hi Banki,

We would need clear information on the SDK that you are integrating with, and details on any specific of your app that could be helpful.

SDK:

implementation group: 'com.zendesk', name: 'support', version: '5.0.3'
implementation group: 'com.zendesk', name: 'messaging', version: '5.2.0'
implementation group: 'com.zendesk', name: 'chat', version: '3.3.0'
implementation group: 'com.zendesk', name: 'answerbot', version: '3.0.2'

ChatConfiguration chatConfiguration = ChatConfiguration.builder().withAgentAvailabilityEnabled(false)
.withOfflineFormEnabled(true)
.withPreChatFormEnabled(false)
.build();
ProfileProvider profileProvider = Objects.requireNonNull(Chat.INSTANCE.providers()).profileProvider();
VisitorInfo visitorInfo = VisitorInfo.builder()
.withName(AccountManager.getInstance().getUser().first_name + "" + AccountManager.getInstance().getUser().last_name)
.withEmail(AccountManager.getInstance().getUser().emailId)
.withPhoneNumber(AccountManager.getInstance().getUser().phone)
.build();
profileProvider.setVisitorInfo(visitorInfo, null);

viewBinding.supportView.setOnClickListener(v -> {
Engine answerBotEngine = AnswerBotEngine.engine();
Engine supportEngine = SupportEngine.engine();
Engine chatEngine = ChatEngine.engine();
MessagingActivity.builder()
.withEngines(answerBotEngine, supportEngine, chatEngine)
.show(SupportActivity.this);

});