Zendesk Support - Ticket Field - Date option enhancement | Community
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Idea Submitted

Zendesk Support - Ticket Field - Date option enhancement

  • November 22, 2021
  • 0 replies
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Can we have the option to customize the Date Format when creating a Ticket Field using that option?

Use Case Example:

We have teams working internationally so the format of date fields is different (i.e. the UK uses Day/Month/Year whereas the US uses Month/Day/Year). We'd like to be able to customize to allow each team to have their teams/consumers see the date format option that is common to their region.