Zendesk Notifications Would Love a Sound in App, not just email

I would love a way to have a unique sound like a bell, that I can turn on and off with the click of a button, that goes off everytime there is a new ticket in our queue. It would be totally tubular if there could be a separate sound for when a ticket I have been assigned to has a new reply, but mainly I am concerned with the bell for new tickets in our general support queue because it can be quiet for a long time and then boom tickets come in and without a bell I might be distracted with other less pressing tasks and not notice. Thank you!