When I tap on "Start a conversation" or on Icon in navBar, is it possible to let the user choose whether to use the chat or open a ticket? | Community
Skip to main content
Idea Submitted

When I tap on "Start a conversation" or on Icon in navBar, is it possible to let the user choose whether to use the chat or open a ticket?

  • May 10, 2022
  • 0 replies
  • 0 views

Zendesk19

SDK iOS, Mobile app
It would be useful if it were possible to let the user choose whether to start a conversation via chat or ticket, as happens on the web.