So let's say when a user logs in to our website and faced some issue, the user then will contact us via the web widget. But rather than the user needing to key in their details, the web widget will be able to determine who's the user since they already have logged in to our website.
Idea Submitted
When a user log in to the website, the chat/bot will be able to determine who is the user
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.