Using the group_id field with the Requests endpoint | Community
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Using the group_id field with the Requests endpoint

  • August 30, 2022
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We are using the new request API to create tickets. This works well for most fields, including custom fields, but we are not able to pass group_id as a part of this request.

The only way to add a group seems to be through editing an existing ticket, or creating a new ticket via the ticket endpoint.

Is there a way to add a group_id to a new request via the API?