APı's are used for sharing data with other applications and 3rd parties. Projects worldwide are genarally depends on outsourcing some services.
In Zendesk, whenever you authenticate another application, the API shares all the information accountwide. This is unacceptable for Cyber Security and GDPR issues.
The demand is, Zendesk should find a solution to restrict all data sharing or give admins of their customers to restrict shared data on Zendesk.
Thanks.