I'm trying to evaluate the services performed by my client on a dedicated page to display the service and its count and a button to evaluate the service, but when using this API:
https://<subdomain>/api/v2/tickets/986683/satisfaction_rating.jsonReturns the following message:
{
"error": {
"title": "Forbidden",
"message": "You do not have access to this page. Please contact the account owner of this help desk for further help."
}
}
I have already enabled it so that all users can rate the service.
With the ADMIN token of the zendesk account, I can't evaluate the service?
What should I do so that my client can evaluate the service via API?