Jira app -- link are copied to task description as plain text | Community
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Idea Submitted

Jira app -- link are copied to task description as plain text

  • August 21, 2023
  • 0 replies
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Hi team!

It would be nice to add the ability to parse links from the ticket's last comment when creating a Jira task. 

When the agent creates a Jira task via Jira App, he/she can click “Copy fields from ticket” button and some task's fields will be filled including description with the latest comment from the ticket.
Unfortunately, if the comment contains links, they will be copied as text but not the URL itself.

Example below:

latest comment:

 

Jira task description: