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Issue with chat

  • December 7, 2022
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Harry13

We have a problem using our chat that we spotted recently. We are using your framework on Swift on iOS and admin is using Slack to get message.Problem. User initiate a new chat with admin. Slack is getting new message. But when admin answer on our message, your view doesn’t update, until admin send one more message. Only then table get reloaded. let ident = Identity.createAnonymous(name: UserManager.shared.getUser()?.fullName, email: UserManager.shared.getUser()?.email)
    Zendesk.instance?.setIdentity(ident)    let requestScreen = RequestUi.buildRequestUi()
    let navigationController = UINavigationController(rootViewController: requestScreen)
    navigationController.modalPresentationStyle = .fullScreen
    requestScreen.navigationItem.leftBarButtonItem = modalBackButton    self.present(navigationController, animated: true, completion: nil)We are using the latest stable version of framework.