Incremental ticket events export crashes with error 503 | Community
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Incremental ticket events export crashes with error 503

  • May 18, 2022
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Hello,

We are trying to incrementally load ticket events over API, but calls that include comment_events as side load crash with 503 error. How can we fix this?

GET https://***.zendesk.com/api/v2/incremental/ticket_events.json?include=comment_events&start_time=0

response: Status 503

response: date: "Wed, 18 May 2022 22:59:09 GMT"

x-request-id: "70d832dc8b095998-SEA"

cf-ray: "70d832dc8b095998-IAD"

response: upstream connect error or disconnect/reset before headers. reset reason: connection termination