How can I connect another Zendesk instance in an app

Forum|Forum|2 years ago
April 25, 2023
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U

Unai12

Hi, I am trying to get some data from one instance (A) in an app of another instance(B)

I created this integration using zis (A)

then I configured those changes in a manifest

and successfully created an app in (B) that is connected with the instance (A)

after that, I try to send a basic request using the secure token

actually, I tried to send it to 2 different places:

to the integration instance(B)

and to a webhook service

the webhook service showed me that it was perfect, because it created a bearer token

but when I tried to send it to the Zendesk instance(A) it showed me this error

I made an extra validation and installed the app in the same instance(A), and it works perfectly there

and the request is simply trying to get me in the API /api/v2/users/me.json

It looks like could be some Cors settings but I read that Cors would not work when is secure, and the additional thing I already tried using the domainWhitelist.

How can I prevent the error when I am trying to conect my app installed in (B) to mi Zis in (A)

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