Feature request: multiple Alias options | Community
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Idea Submitted

Feature request: multiple Alias options

  • December 19, 2022
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At our company, multiple people answer e-mails from multiple categories/groups.
We don't want to have our name on the tickets of all of the e-mail addresses.

We would prefer it to have separate aliases for the different e-mail addresses/groups we manage ('Customer Support' , '[my name]' , 'Coordinator [subject]', )