We're launching a new Zendesk User Group for customers in Canada! Join us for the first Canada User Group event on Friday, June 30. We will do some meet & greet and discuss Customer Empathy and its critical role in Customer Service and Customer Support Teams.
The discussion topics will be:
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What is Empathy?
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Empathy vs. Sympathy
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Is Empathy a skill or an attitude?
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Developing empathy/How to be empathetic
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Benefits of Empathy
We also are spending some time getting to know each other as this is the first event for Canada User Group - Yay!
Register here: https://usergroups.zendesk.com/e/mvas4m/