Feature Request Summary:
Zendesk Guide should have these functions in "Handle Articles" to make batch modification of article templates:
- A filter on "Template used"
- A change button for modifying which template the article(s) is using
Description/Use Cases:
When you upgrade to have the Article Template function, you want to change several articles.
Business impact of limitation or missing feature:
Now you need to do the change by hand, and it can be hundreds of articles that need modification, which take a lot of time.
Other necessary information or resources:
https://support.zendesk.com/hc/en-us/articles/4408836336154-Updating-knowledge-base-articles-in-bulk