Bug: inline PDF's are not appearing at all | Community
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Idea Submitted

Bug: inline PDF's are not appearing at all

  • April 20, 2023
  • 0 replies
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Allen12

Hello!

Recently had a customer that sent over an attachment that was a PDF file and seemed to have been inlined in their email. Originally I thought they did not attach anything at all but it turns out the PDF was inlined, and I was only able to see it by downloading the source file of the email and opening it in another email program.

 

From what I can tell this shouldn't even be normally possible to do (Gmail for example doesn't even let me select a PDF file to inline) but maybe some specific email clients bypass this ability. Either way it's something that I wanted to mention for a potential fix or something that can be used to help our team out.