Automatically assign a language to an end-user based on the person who created a ticket | Community
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Idea Submitted

Automatically assign a language to an end-user based on the person who created a ticket

  • March 21, 2022
  • 0 replies
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Alexander13

We have different agents using different languages under one account. We need to be able to automatically assign a language to an end-user based on the person who created a ticket.