About the list of Featured Articles in the Help Center's search box on a smartphone | Community
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Idea Submitted

About the list of Featured Articles in the Help Center's search box on a smartphone

  • June 15, 2023
  • 0 replies
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Feature Request Summary: 

Regarding the list of featured articles in the Help Center search box (https://support.zendesk.com/hc/ja/articles/5589418866330), when displayed on a smartphone, the title of the article is cut off in the middle if it is of a certain length. Please make it possible to display all of them.

Description/Use Cases: 

Similar article titles would be misleading.

Business impact of limitation or missing feature:

Your company offers various suggestions to increase the self-resolution rate, but as soon as we actually decide to use the system, we wonder if this kind of display makes it difficult for our users to self-resolve.

Thanks.