Ability to set the Requester as the organisation and not a user | Community
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Idea Submitted

Ability to set the Requester as the organisation and not a user

  • September 27, 2022
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We have many cases where we need to link a ticket to an organisation but not a user for  internally raised tickets, so no external comms.

We are having to use a workaround of a dummy user account linked to the org which causes its own issue and is not a clean way of managing a ticket.