Evitar ver TK en las Vistas

Hello Andres,
 
After executing a macro, you typically want the ticket removed from the current view and possibly appear in another view, correct? I'm afraid that Zendesk doesn't offer a built-in feature to automatically move a ticket to another view after executing a macro.
 
Here are some alternatives you might consider:
 

1. Automation: You can set up an automation rule that triggers after the macro is executed. This automation rule could update the ticket's properties, such as its status or group assignment, which might cause it to appear in a different view.
2. Tags or Custom Fields: You could create a custom tag or field to indicate that a ticket has been processed by a macro. After executing the macro, you can manually tag the ticket or update the custom field. Then, you can create views based on this tag or field to filter out these tickets from your main view.
3. Ticket Actions: After executing the macro, you can manually move the ticket to another group or update its status to reflect its new state. This would cause it to appear in different views based on the criteria of those views.
4. Third-Party Integration: If your workflow requires more advanced automation, you might consider integrating Zendesk with a third-party tool or service that offers more flexibility in managing tickets based on certain actions or events.