Will Approvals only be available for Employee Service Suite?

Thank you @izabella11 for the question.

Approvals will be available for both Employee Service Suite and Support(CX) Suite Plans. 

Approvals will also be available for all customers on the following Support Suite plans:

1. Suite Professional
2. Suite Enterprise and
3. Suite Enterprise Plus.

Customers on other plans can also participate in the EAP, but the feature is available only to customers on the above plans. Others will have to upgrade their plans.

CC @gaurav12