Is it possible to create parent and child labels in Zendesk? | Community
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Is it possible to create parent and child labels in Zendesk?

  • September 17, 2024
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Asmita

Hi, I would like to create parent and child labels in articles to tie down the broader categories to their sub categories. For example, Account>Billing, is this possible in Zendesk? What is the best way to go about this?