Hi. Trying to setup Watsapp Channel. Guide says go to click top right and add a channel. Pick Watsapp.

All I see is below no place where I can add the Watsapp Channel.

My interface doesn't look like this at all
Hi. Trying to setup Watsapp Channel. Guide says go to click top right and add a channel. Pick Watsapp.

All I see is below no place where I can add the Watsapp Channel.

My interface doesn't look like this at all
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You need to enable Agent Workspace before you set up your social messaging channel for Whatsapp. Please see this article for more information: Adding WhatsApp channels to the Zendesk Agent Workspace
Regards,
Dion