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Opening a hidden widget...

  • March 18, 2021
  • 2 replies
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I would like to add a button on a website that pops up a chat. So the chat should not be available directly on the website, but only when you click on the button. 

Hiding an open widget already works - see on this website by clicking on the black button at the top. Now it should work the other way round :-)

Current script in the footer:

<script id="ze-snippet" src="https://static.zdassets.com/ekr/snippet.js?key=b2997f62-e949-4f26-9b52-af16c7eec744"> </script>

And as a button:

<button onclick="zE('webWidget', 'hide')">Hide Web Widget</button>

Can anyone help me? :-)



 

 

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2 replies

Pedro26
  • June 24, 2022

Hi, René.

Did you manage to implement this in your chat?

I'm having the same issue and haven't found a solution yet.


Tipene
  • July 5, 2022

Hi all,

The corresponding command to have the web widget visible is the show command.

The syntax would be similar to the hide command above, i.e:

<button onclick="zE('webWidget', 'show')">Show Web Widget</button>

I hope this helps! Feel free to reach out with any questions.

Tipene