Hello,
Is it possible to :
- Translate Field Name un end user langage?
- Let the end user put is name into text field directly? It's quite confusing for some of our end user to have two text field.
Thanks
Messaging - Translation and more intuitive usage.
Hi Denisssss!
To get this sorted out, let me create a ticket on your behalf, so that one of our advocate can streamline troubleshooting process. Thank you.
Cheers!
To get this sorted out, let me create a ticket on your behalf, so that one of our advocate can streamline troubleshooting process. Thank you.
Cheers!
Hello,
I have the same problem and can't translate the Name field. Zendesk tech support answered that currently, it's not possible without enabling a chatbot. If there is any workaround for this?
Hey @jekaterina,
Since this isn't currently possible, I would recommend creating a feedback post in our Feedback - Chat and Messaging (Chat) using the following template: Product Feedback + Feature Request Post Template
This will help provide visibility of this need to our Product Managers.
Let me know if you have any other questions!
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Good day!
You should be able to translate automatically your ticket form name by using Dynamic contents as explained here.
Other helpful tips about translation:
Cheers!