Is Live Chat functionality have a paid subscription? Is there additional cost where already having Zendesk support subscription? | Community
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Is Live Chat functionality have a paid subscription? Is there additional cost where already having Zendesk support subscription?

  • August 19, 2021
  • 2 replies
  • 0 views

Hello,

I want to add Zendesk Live Chat functionality to my web application.
We already have Zendesk subscription for support tickets.
So what will be the additional cost to have "Live Chat" feature?
Note : We are working on US based application.

2 replies

  • Author
  • August 19, 2021

Can we enable Live Chat from existing Zendesk Support app or there will be separate app to enable it?

 


Dave12
  • August 19, 2021

Hi there,

Live chat functionality isn't included with Zendesk Support, but it is included with the Zendesk Suite: Zendesk Pricing