I want to identify the chat users, because the chat is already in a logged area, but I can't at all pass that to the WebWidget.
It's possible using the form, but I don't want to have to request this information again, because the user is already logged in.
I tried to use zE.identify but got the return 'Method webWidget.identify does not exist.'
Identify Web Widget visitors
Hello, same issue here.
Any way to set the user infos ?
Hi @adrien16 - Are you trying to authenticate via the new Messaging Widget? If so, you'll need this: https://developer.zendesk.com/api-reference/widget-messaging/web/authentication/
@brandon12 - That link 404's for me.
Is this the link you were trying to reference?
Enabling authenticated visitors for messaging with Zendesk SDKs | Zendesk Developer Docs
Thanks Brandon 2.0 - I've amended the URL above!
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