I would like to use the Answer Bot, but I cannot configure the messaging settings.
How can I configure the settings to use the Answer Bot?
I cannot configure messaging settings.
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To enable Messaging, you must have at least a Suite Team plan subscription. If you are not subscribed to a Suite plan, you may consider upgrading your plan if the Messaging feature is essential to your workflow. For more information, you may check this article: About messaging.
Once Messaging is enabled, you may follow the steps here to enable the Answerbot: Configuring messaging responses for web and mobile channels.
Best,
Paolo | Technical Support Engineer | Zendesk