Hello,
In order to decrease the number of "click" for end user to create request, I would like to integrate the ticket webform at the of an article.
In summary, replace the sentence "Have more questions? Submit a request" directly by the ticket webform in each article.
Is there a way to do it?
Hey Renaud,
What you're looking for might be possible by custom coding it. However before you go down that path, I'd recommend looking at adding the web widget to your help centre. The web widget is designed to float on every page and the user can submit a request from it at any time, whilst they are reading an article on your help centre. Just the same way Zendesk has the web widget on the help centre here.
You can check out more info on the web widget https://support.zendesk.com/hc/en-us/articles/203908456
Hope this helps. :)
Best,
Amie
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