How can I pipe the Facebook messages from the company page into Zendesk as a support ticket?
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How can I pipe the Facebook messages from the company page into Zendesk as a support ticket?
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Hi Mike,
Here's how to set up your Facebook channel in Zendesk Support, so that public messages, such as Facebook Wall posts and comments, become tickets: Setting up your Facebook channel (standard agent interface)