Enabling live chat in the Web Widget | Community
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Enabling live chat in the Web Widget

  • August 10, 2022
  • 2 replies
  • 0 views

Haider

i didn't find a way to how i can activate live chat widget on our website? can someone recommend me exact solution. we are on $59 package.

2 replies

Jahn11
  • August 11, 2022

Haider Safdar - are you already using Agent Workspace? If not yet, then I suggest you turn that on first as Live chat uses Ticket Group as chat department.


Dave12
  • August 11, 2022
Hi Haider, welcome to the community!
 
I think these will be the resources you'll want to look at:
 
That said, it might be worth looking into messaging as an alternative to traditional live chat: About messaging