Different languages in the same country for chat form/webform and help centre? | Community
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Different languages in the same country for chat form/webform and help centre?

  • July 24, 2022
  • 1 reply
  • 0 views
Olympia

I am trying to set up a chat in a bilingual country but the only option is by location. So it is the same location, all comes in in English. Do I need different brands, how do I do that?

    1 reply

    R
    • Ramin12
    • July 25, 2022

    Hi Olympia, 

    If your website has a language picker, you can use the Web Widget Javascript API to set the local/language: https://developer.zendesk.com/api-reference/widget/core/#setlocale

    Multiple brands are not necessary to accomplish this.

    Thanks,

    Ramin

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