I have been using zendesk for a while unfortunately due to an update i believe rolled out last year it has been difficult to read ticket due to the new background colour of text. As the new tickets are now Green and yellow it's difficult for myself to read do to being slightly color blind(Green and Yellow). It would be a great feature to have these text backgrounds to be changed as it would be easier for not only my self but other people who may be affected by this.
I have tried using extensions but i have not been able to find one which truly does fix this problem
Any suggestions for this would be greatly appreciated
Thank again
Thank you for sharing your feedback and bringing up this important accessibility concern. We understand how challenging the current green and yellow ticket backgrounds can be for users with color blindness.
While there isn’t an option to customize these background colors directly within Zendesk at the moment, we appreciate the suggestion and will pass it along to our product team for consideration in future updates.
In the meantime, you might try adjusting your system or browser accessibility settings, or using browser extensions that allow you to customize page styles more flexibly.
We truly value your feedback as it helps us improve the experience for all users. Please feel free to share any other suggestions or questions you may have.