Looks like I am not able to disable the chat badge and only enable the web widget.
Cannot disable chat badge
I do have chat access on one of the team member
Also, the chat badge is showing up on my site as well which is why i am trying to disable it
Hi Edmund!
I'm going to create a ticket for your with our support. It will be easier to assist you and understand better the situation.
You can expect an email shortly!
I'm going to create a ticket for your with our support. It will be easier to assist you and understand better the situation.
You can expect an email shortly!
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The Chat badge may not be available, according to your plan.
To customize the Chat Badge you must be on a Chat Team plan or above. Would you be able to confirm under what plan are you currently?