Can I edit the ticket confirmation message from the Web Widget? | Community
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Can I edit the ticket confirmation message from the Web Widget?

  • May 23, 2022
  • 2 replies
  • 0 views

Maria17

Hello everyone!

I have a Client that doesn't like the send request confirmation:

How can I satisfy him? any solution or workaround?

Thank in advance!

Maky

2 replies

  • May 30, 2022

Hi @maria17,

Unfortunately, it doesn't look like there's a way to change or remove the confirmation message within the web widget at this time. I would encourage you to create a separate feature request post in our Support Product Feedback topic for our product managers to review. Thank you!


Maria17
  • Author
  • July 3, 2023

Hi @arianne

Any news?

Thanks.

Maky