Hi,
Since the last Zendesk app mobile update to 2.15.0 and IOS 15 - the Zendesk app keeps logging me out .
I'm using SSO with my Azure, iPhone with IOS 15 and Zendesk app version 2.15.0.
The app don't disconnect me straight ... It takes indefinite time....After I log out I am required to re-enter the domain name , user name and password .
any idea ?is there other users who are experiencing the same problem as me?
Thanks!
Hi all,
Our team have released version 2.15.2 to the Apple App Store.
Your app should be automatically updated or else you can manually update it through the app store.
Please let us know if this resolves the issue for you or if you are still having issues, feel free to let us know in this thread.
Thanks for all your patience and understanding with this issue.
Will
To everyone following this thread, feel free to comment if you still happen to experience the log out issues in 2.15.2.
This looks to be rectified now after upgrading to v2.15.2. Thank you for finally resolving the bug - much appreciated!
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