Show related Tickets- does result is shown across forms ? | Community
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Show related Tickets- does result is shown across forms ?

  • February 17, 2021
  • 2 replies
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I have one query related to Show related Tickets app. Do the app show results across forms. I mean, if a subdomain have multiple forms apart from normal Ticket. And if I enable this app, will it show result across forms or only limited to respective form, where I am editing the subject.

2 replies

  • Author
  • February 24, 2021

As per my analysis, yes it give result across forms of same Organization.


  • March 5, 2021

Hello Sushant,

Please note that the app will indeed show results across forms, not just one form.

Hope that helps!

 

Juraj - Technical Support Engineer