Hi,
I would like to integrate our mailbox: info@queenvlife.com with zendesk account to give possibility our customer care in Pharmapacks manage customer e-mails.
The issue is that when I am doing everything in line with your instruction any errors does not appear. I am getting information that ticket was raised. But it is not, since I did not set the integration.
This error:
To set up the integration
- In the error message described above, click the Set Up Now link. You will be redirected to the integration setup page.
- Enter your subdomain, then click Authorize.
- Complete the setup and return to Outlook
- Close the add-in and reopen it again
- Click the Create Ticket Button. You should see that a ticket is successfully created in Zendesk
I do not have also any idea how my subdomain is, so I can delete it and reinstalled connection one more time.
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