Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to? | Community
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Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?

  • December 22, 2021
  • 3 replies
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KD34

Is there any way to resize your ticket sidebar in your zendesk app? or how to be resizable to?

3 replies

Tipene
  • December 22, 2021
Hi KD,
 
Thanks for reaching out!
 
We've recently launched brand new functionality which allows responsiveness to be implemented for Ticket Sidebar apps. Here's a link with a bit more detail:
 
https://support.zendesk.com/hc/en-us/articles/4409156018586-New-Flexible-Property-in-the-Manifest-File-for-Support-Apps-to-Denote-Responsiveness
 
I hope this helps! Feel free to reach out with any questions.
 
Tipene

KD34
  • Author
  • December 22, 2021

Right now is this available sir? And how to implement this into our ticket sidebar? So we can see the ticket sidebar properly. 


Tipene
  • December 23, 2021
Yes, it is available for use now! You'll need to add the flexible property to the manifest.json file of your app. Here's a link to the documentation with examples.
Tipene