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How to launch an application via trigger?

  • April 2, 2024
  • 1 reply
  • 0 views

Arotar

Hello.

I have an application that will be uploaded to Zendesk.

My question is - how to make a trigger - that will run this application once new ticket will be created?

Another question here - how to send the ticket number as a parameter into the application?

 

Using Javascript.

Thanks.

1 reply

Mike53
  • April 7, 2024
Hi Arotar!
 
The closest workaround we have that will integrate with a third party app via trigger or automation would be Webhooks. If you need to create a private application, this article would help.