Hello
I want to build an app that can sit in front of human agents over zendesk web chat. I see there are a few of these apps here https://www.zendesk.com/marketplace/apps/?utm_medium=zendesk_support&utm_source=marketplace_directory_my_apps_link&class.name=AI+and+Bots. Can you help me on how i can build such an app ? This is not for any specific business but want to ultimately make it available as an installable app. Thanks
How to create 3p apps in Zendesk marketplace that can handle conversations starting from zendesk web and handoff to zendesk /human agent ?
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