Been using Harvest for quite some time to track time spend against each client etc.
The ZenDesk bolt on has been great too.
Previously, the time entry field has cached previous/often used entries which makes it much quicker to enter details.
However, recently, there has been no cached times - they're all gone and they're not coming back.
This could have happened when I had to add a few more google accounts in Chrome. However, I have now removed these and removed and reinstalled both chrome and the Zendesk addon - no luck.
The cached times still show when I use Harvest just not when I use Harvest within Zendesk.
Would appreciate any help.
Since this is a 3rd party integration created by Harvest, you'll want to reach out to their support team for assistance. You can contact them at the following email address: support@getharvest.com
I hope this points you in the right direction!