Grammarly cannot fix the content in side conversation | Community
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Grammarly cannot fix the content in side conversation

  • September 14, 2021
  • 5 replies
  • 0 views

Hi,

Working with Grammarly (Chrome extension), I can fix mistakes in the reply dialog. However, in the side conversation. It marks the errors but does not apply the changes after you hover > select the correction. 

Any solution for that?

5 replies

Dave12
  • September 15, 2021

Hi Yaniv,

Unfortunately we're not able to guarantee the functionality of third-party Chrome extensions like Grammarly. I'd suggest you reach out to Grammarly Support, as they may be able to help.


  • Author
  • September 17, 2021

Hi @Dave Dyson

Funny, Grammarely is one of your clients, using Zendesk as their support ticketing system. How come they haven't seen this? I wrote them a message, and I will keep you updated if this is on their side or your side.


Dave12
  • September 17, 2021

Thanks, Yaniv!


  • Author
  • September 19, 2021

Grammarly could reproduce it and it is on their side. There is no workaround for that.


Dave12
  • September 20, 2021

Thanks for the update, Yaniv, and I'm sorry to hear that.