Failed to import packages from Zendesk | Zendesk-ClickUp integration issue | Community
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Failed to import packages from Zendesk | Zendesk-ClickUp integration issue

  • May 22, 2025
  • 1 reply
  • 0 views

We attempt to enable Zendesk ClickUp sync and hit this road block where we are getting this message:

 Failed to import packages from Zendesk . We are going through following steps.

Step 1: App Center > Zendesk Sync

Step 2: Connecting to our Zendesk Account when prompted.

Step 3: Failed to import packages from Zendesk 

 

Please expedite the resolution process so that we can serve our customers more seamlessly.

1 reply

Darenne
  • July 2, 2025
Hello Agni,
 
Thank you for joining the Community forum in Zendesk. We observed that your issue was resolved when you submitted a ticket to our Advocacy Support with Ticket ID #13564486, as it pertains to the same question that has already been answered. Please let us know if you need further assistance.